FAQs - FAQs by Type
Clerk-Treasurer
- Do you accept credit cards?
- How can a citizen apply for appointment to a Town Board or Commission?
- How can copies of Town Records be obtained?
- How can I get a tour of the Munster Town Hall, Fire Department and Police Department?
- How do I find out which Council District I am in?
- How do I start a new business? Whom do I contact?
- Is there an appeal process for taxes?
- What approval is needed to conduct charitable or commercial solications?
- What are the hours for the Office of the Clerk-Treasurer
- What is the procedure for addressing the Town Council at a Regular Meeting?
- What is the Sanitary Sewer User Fee?
- What is the Town Council?
- What items will be discussed on the Agenda of the next Regular Council Meeting?
- What type of registration is needed to start a business and where does a prospective business operator acquire a business registration?
- When are Council elections held?
- Where are polling places located in Munster?
- Where are traffic fines paid?
- Where can fines be paid for Ordinance violatons?
- Where can I get a passport?
- Where can people go to register animals (i.e. dogs and cats)?
- Where do I apply for licenses to operate vehicles, including automobiles, trucks, motorcycles, and other vehicles?
- Where do I apply for marriage licenses?
- Where do I apply for real property (house) titles?
- Who should be contacted to answer questions about the Sanitary Sewer Fee and assessments for it?
- Whom do I call about late payments?
- Whom should I contact when I feel that a business has acted fraudulently, or has not met a commonly prescribed level of service?
Community Development
- Are there location limitations on where signs can be hung or posted?
- Are there special "size" limitations on signs?
- Does the Town allow billborads?
- Does the Town require a permit to post signs?
- How and where do I obtain legal descriptions of property?
- How can I get a property survey?
- How do I get approval to connect a property to the sewer?
- How do I report inspections?
- I am a contractor and need to pick up the meter(s) for a commercial building. What is the process?
- I want to downsize my house/commercial meter. How do I do this?
- What are the construction requirements for servicing handicapped persons?
- What can be done about deteriorated property and other dangerous health and safety situations?
- What does the term "property setback" mean?
- What is Radon and how can I check my home for it?
- What office provides property dimensions?
- What should a person do about a dispute over property lines?
- What size numbers should be used on my home and where should they be placed?
- Where are the sewer permits obtained?
- Where can I get a zoning map of the Town?
- Where do I get permits for construction?
- Whom do I call to find out where a sump pump can be discharged, or to report an illegally discharging sump pump?
Fire
- Can I have a firepit in Munster?
- Can I light a fire or use fireworks in the parks?
- Can leaves be burned inside the Town of Munster?
- Does the Fire Department to car seat installation and safety checks?
- Does the Town provide demonstrations of fire equipment and fire services for civic and other groups?
- Fire Alarm / Smoke Detector Requirements
- How and to who do I report (1) cut or severed gas mains,(2) open gas mains, or (3) the smell of gas in your home/business?
- How can I get a tour of the Munster Town Hall, Fire Department and Police Department?
- How do I get a copy of a fire report (usually in conjunction with insurance claims)?
- How do I get a permit to use a fire hydrant?
- How do I make arrangements for a fire prevention program or to receive fire prevention information?
- How do I properly dispose of household hazardous waste?
- How do I report an open or damaged fire hydrant?
- How do I sign up for public safety text alerts and notifications?
- Is there a charge for malfunctioning alarms?
- To whom do I call to report a spill or leak of hazardous materials?
- To whom do I report situations involving the illegal or improper disposal of hazardous material?
- What if a medical or some other emergency arises and I am still snowed in?
- What is the number for emergency ambulance service in the Town of Munster.
- Whom do I call if there is a "gas" odor in my basement?
- Whom do I contact in case of a downed power line or a damaged transformer?
- Will the Fire Department fill my pool?
General
- How do I make a complaint about a town service?
- Is there a local Chamber of Commerce?
- What are the Ordinances pertaining to cleaning up after a pet?
- What Boards and Commissions does the Town have?
- What holidays are officially observed by the Town?
- What office collects and disseminates population and census data?
- Where do I apply for ownership titles for automobiles and other motor vehicles?
- Where do I get a job application for town employment?
- Where do I go for copies of Town records?
- Where should I send mail to the Town?
Parks and Recreation
- Are grills allowed in the park?
- Are there any indoor restrooms in the parks?
- Can I book the Social Center and secure it with the deposit only?
- Can I light a fire or use fireworks in the parks?
- Can I reserve my rental over the phone?
- Do you accept credit cards?
- Do you accept late registrations for programs/events?
- Do you require a fishing license to fish at Centennial Park?
- How can I find out if a program/event will be canceled due to inclement weather?
- How can I purchase a memorial dog bone for the Centennial Park dog park?
- How can I purchase a memorial tree?
- How can I purchase a Season Pass for the Munster Pool?
- How can I receive information about programs and events?
- How can I register for a park program or event?
- How can I register my dog for the Centennial Park Dog Park?
- How can we partner for an upcoming program/event?
- How do I join the Keen-Agers?
- How do I purchase a golf membership?
- How do I register for a class, program or special event?
- How do I reserve a Centennial Park shelter rental?
- How do I reserve a shelter?
- How do I reserve Centennial Park Clubhouse, gardens, stage, or bridges?
- How do the reciprocal agreements with Dyer and Highland work?
- How many dogs am I allowed to register for the Dog Park?
- How many parks are there in Munster?
- How many people do I need to have to reserve a shelter?
- How much is the damage deposit?
- I see another member having an issue gaining entry to the dog park? I know him, can I allow him in on my card?
- I want to pay for the program/event with a check, who do I make it payable to?
- If I need more than 50 chairs for my Heritage Park Wedding? Can I reserve more?
- Is alcohol allowed in the parks or rental facilities?
- Is fishing allowed at Centennial Park?
- Is my cleanup/damage deposit refundable?
- May I camp in a park?
- What amenities does each park have to offer?
- What are the Park Hours?
- What are the Park Rules?
- What are your business hours?
- What do I get when I book the Social Center?
- What does the wedding package at Heritage Park Gazebo include?
- What payments do you accept?
- What shelters are available for rent? How many people do the shelters hold?
- What time are shelters available to rent?
- When do you begin taking reservations for the next year?
- Where is Munster Parks and Recreation located?
- Who do I call if I have a problem with my rental?
- Who I can talk to about how the grass is cut and the clippings left to lay like Hay in the fields, and is not weed-whacked anymore around the trees, signs, utility boxes at the Island Parkways.
Police
- Are burglar alarms required?
- Are there limits on the number and types of animals a person can have in his/her home?
- How can I get a tour of the Munster Town Hall, Fire Department and Police Department?
- How do I learn more about securing my home and protecting myself of the street?
- How do I report a reckless driver?
- How do I sign up for public safety text alerts and notifications?
- Is there a charge for malfunctioning alarms?
- What are the Town's requirements for registration of a bicycle?
- What do I do if I'm stranded in my car in an emergency situation?
- What do I do when I am locked out of my vehicle?
- What do you do when you are locked out of your house or business?
- What if a medical or some other emergency arises and I am still snowed in?
- What is the definition of a "junk motor vehicle".
- What is the Town's Ordinance concerning blight?
- What should be done with an injured or wounded animal?
- What should be done with dead animals?
- What should be done with lost animals?
- Where are traffic fines paid?
- Where can a citizen legally park?
- Where can I obtain a copy of an accident report?
- Where can I obtain handicapped parking stickers/cards?
- Where do I dispose of old shotgun shells?
- Where do I go to obtain a firearms permit?
- Where do I go to report lost or stolen property? Where do I go to see if anyone has found lost or stolen property?
- Where do I report "junk vehicles"?
- Where do I report damaged or missing traffic control signs?
- Who maintains the railroad crossings?
- Who should I call when there is an animal complaint (Re: Nuisance Complaints - barking dogs, animal depositing waste in neighboring yards, neigbor letting dog run loose, etc)?
- Whom do I call to report a malfunctioning railroad signal?
Public Works
- Can I put a large item out with my regular garbage?
- Does Public Works weed whack the alleyways?
- Does the town of Munster cut down trees located in the parkway at the request of a homeowner?
- Does the Town of Munster provide leaf pickup?
- How do I get a permit to use a fire hydrant?
- How do I get approval to connect a property to the sewer?
- How do I know if I have a water leak?
- How do I properly dispose of household hazardous waste?
- How do I report an open or damaged fire hydrant?
- I am a contractor and need to pick up the meter(s) for a commercial building. What is the process?
- I want to downsize my house/commercial meter. How do I do this?
- Is recycling every week?
- Is the town or homeowner responsible for replacing sidewalks in front of their home? What determines whether or not a sidewalk is to be replaced.
- Is there a detailed water report available to people who live in Munster?
- My neighbor has just removed all of the trees on his front lawn but has left the stumps. They are unsightly - is there a town ordinance regarding the removal of tree stumps?
- To whom do I report damaged or missing street name signs?
- To whom do I report situations involving the illegal or improper disposal of hazardous material?
- To whom should requests for street repairs be directed?
- What are the requirements for grass clippings and city pickup? Must clippings be bagged? Do the bags go to the street or alley? Can the clippings be put in a garbage can?
- What day are my garbage and recycling?
- What do I do if my driveway or car is snow plowed in by a Town truck?
- What if a medical or some other emergency arises and I am still snowed in?
- What if I have a complaint about garbage or recycling.
- What is the Water Billing phone number?
- What kind of animals live in the lake?
- What should be done when a sewer back up occurs?
- What should be done with dead animals?
- What should I do about a basement flooding?
- What type of pesticide is sprayed by the mosquito trucks, and how often do the trucks make rounds?
- Where are the sewer permits obtained?
- Where can I recycle used batteries?
- Where do I pay my water bill?
- Where do I report damaged or missing traffic control signs?
- Where do I report damaged signs?
- Where do I report the existence of pot holes?
- Where should I take broken TVs, Computers, and other electronic devices for disposal?
- Who can locate sewers?
- Who I can talk to about how the grass is cut and the clippings left to lay like Hay in the fields, and is not weed-whacked anymore around the trees, signs, utility boxes at the Island Parkways.
- Who is responsible for removing snow and ice around apartment buildings and businesses?
- Who maintains the railroad crossings?
- Who schedules routine street maintenance?
- Who should be called to report a missed street, displaced mailbox, damaged sod, or other problems related to snow and ice removal?
- Whom do I call if I do not have electric service?
- Whom do I call to report a malfunctioning railroad signal?
- Whom do I contact when the drainage ditch near my house floods and causes flooding in my basement/yard/driveway, etc.?
- Whom should I call about damaged sidewalks?
Residents
- What are the Ordinances pertaining to cleaning up after a pet?
- What holidays are officially observed by the Town?
Town Council
- Does the Town provide any type of transportation assistance for senior citizens?
- What is the Town Council?
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