General Information

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UPDATED: MAY 14, 2021

The Office of the Clerk-Treasurer is implementing new software and the office will be closed on Tuesday, May 18, 2021. Online payments will be unavailable from midnight Sunday night to Monday, May 17, 2021 in the afternoon. Please follow this link for more information. C-T Office Closure for Software Upgrade

We thank you for your patience and understanding.

UPDATED: DECEMBER 4, 2020

The Office of the Clerk-Treasurer is temporarily closed to the public. Staff will remain in the office providing all the services of the Clerk-Treasurer's Office to the Town, residents, and vendors utilizing protocols established earlier this year. The office will be staffed from 7:30 a.m. - 4:30 p.m. For more information, contact 836-6945 or wmis@munster.org.

For Water Billing information, please call 836-6948 or 836-6949.  

UPDATED: MAY 8, 2020

In keeping with Paragraph 4 of Executive Order 20-26, the following is the plan for the Office of the Clerk-Treasurer to safeguard its employees. The plan was reviewed with employees and implemented May 8, 2020.

Town of Munster

Office of Clerk-Treasurer, Return to Work Plan

 COVID-19 Employee Symptoms Review and Response

 For all employees daily prior to coming to work:

  1. All employees are required to monitor their own health conditions.  It is requested for employees to perform a self- check of any symptoms such as fever, cough, shortness of breath, etc.… (If you experience any signs of illness, stay home and immediately call your supervisor)
  2. If you have symptoms associated with COVID-19, you should also call your doctor immediately.
  3. If you have been in close contact with others and they have symptoms of COVID-19, immediately notify your supervisor as you may be subject to self-quarantine.

For all employees while at work:

  1. If you are at work and start to experience any symptoms of illness of any kind, you are required to immediately leave work and go home; you are required to contact your supervisor as soon as possible. 

Infection and Prevention Measures for all Employees

 Utilizing the Federal and State of Indiana Department of Labor guidelines regarding the control and prevention of COVID-19, all employees are expected to implement the following:

  1. Hand Hygiene:
    1.  Frequent and thorough hand hygiene and washing is required by all employees.  The Clerk-Treasurer’s office is equipped with hand sanitizer and restrooms are equipped with hand soap.
    2. The touching of surfaces, outside of the individual workspaces will be limited and discouraged as much as possible.  Please immediately use hand sanitizer after touching door handles, light switches, copy machines and any other high contact surfaces. 
    3. Employees must limit the sharing of desks, phones, tools and/or workspaces wherever possible. 
  2. Respiratory Etiquette
    1. All Town employees are recommended to wear a mask while in Town facilities and on Town property.  Wearing of masks assists with covering of coughs and sneezes and limits touching of the face.  Please do not pull the mask down on your neck and limit touching the mask when taking on and off.  (Wash hands after removing your mask and put your mask in your daily laundry after use).
    2. Masks are recommended outside when in close contact with others. 
    3. Paper masks are provided for employees; however, employees may wear their own face coverings.
    4. All employees are required to practice social distancing of at least six feet between yourself and any other person for all workplace interactions.
  3. Workplace Housekeeping Practices
    1. Employees will be required to routinely disinfect workplace surfaces you have come in contact with including cleaning desks, chairs, computer keyboards and other work tools daily before beginning the workday.
    2. Surfaces that have high contact potential should be immediately disinfected after each use. 

Infection and Prevention Measures

 Physical Controls

    1. In workspaces where it has been deemed necessary, physical barriers have been installed including clear plastic temporary sneeze guards.
    2. Workflow or employee walking traffic patterns have been developed to create one-way walkways and floor clings have been installed to separate any potential line queuing. 
    3. Room capacity limitations should be observed.  Offices, breakrooms, restrooms, or other rooms may only have one or two employees in the room at the same time depending on the square footage of the space per the Town Manager’s guidance.         
    4. Customers at the customer service counter will be limited to one person at each station and one additional person in the space.  Additional customers will be asked to form a line in the hallway maintaining recommended social distance. 
    5. Where possible, we will limit contacts during customer transactions Customers will continue to be encouraged to use alternate methods of payment such as the drop box, online or via the mail. 
    6. Customers to the Clerk-Treasurer’s office will be encouraged to use the main doors of Town Hall. 
  1. Administrative Controls
    1. In accordance with the Family’s First Coronavirus Response Act, employee leave bank policies have been reviewed to allow for maximum flexibility.

 Additional Resources

 Town of Munster Covid-19 Resources:  www.munster.org

OSHA: www.osha.gov/Publications/OSHA3990.pdf

CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Indiana Department of Labor: https://www.in.gov/dol/3142.htm

Lake County Department of Health: https://www.lakecountyin.org/portal/group/health/page/coronavirus

Covid Screening Tool:  apple.com/covid19/

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UPDATED: MARCH 24, 2020

In keeping with the Governor's stay at home order, our office is working reduced hours beginning Wednesday, March 25, 2020. If you need assistance, please call 219-836-6940 and leave a voicemail. You can also email wmis@munster.org. If you have an emergency, call 911. 

We appreciate your patience as it may take longer than usual to return calls and answer email messages. 

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UPDATED: MARCH 23, 2020

During the time that the Town Hall offices are closed to the public because of the Coronavirus, our procedures for new water customer sign-ups have changed. Please call Water Billing at 219-836-6946 or 219-836-6949. You can also email mdeering@munster.org or rlawson@munster.org.

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To:          Residents of the Town of Munster

From:      Wendy Mis, Clerk-Treasurer

Date:      March 16, 2020

Subject:  COVID-19

Clerk-Treasurer's Office

The Clerk-Treasurer's Office has been following the guidelines of health officials for several weeks as we became increasingly aware that COVID-19 was a serious threat to our staff and residents. We have been diligently washing our hands, and we use and offer hand sanitizer while in the office. We have been diligently wiping down work surfaces and the common areas in our office area. Staff has been advised to stay home if they have any cold or flu-like symptoms or if they have been exposed.

Our office has numerous stat-mandated timetables we must adhere to and we are responsible for paying the Town's employees. I am deeply appreciative of our staff and their faithful reporting to work each day although they may wish they could remain at home.

At this time, our office is maintaining normal hours. We are recommending you make credit card payments via the Town of Munster website. If you pay by check, use the big red drop box in the Town Hall parking lot. If you do not have an envelope, write the SERVICE ADDRESS in the memo section of the check. We remind you that you can enroll in autopay and now would be a good time to sign up. Click here to enroll or contact our office and we will email or mail you the autopay registration form.

If you have any questions, don't hesitate to reach out: wmis@munster.org or 219-836-6945.

Contact Us

1005 Ridge Rd
Munster, IN 46321
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  • Phone: (219) 836-6940
  • Fax: (219) 836-8350
  • Staff Directory
  • Office Hours:
    Monday - Friday 7:30 a.m. - 4:30 p.m.

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